This Privacy Policy explains how CHAS (“CHAS,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit comparehotelandsave.com(the “Site”). By using the Site, you agree to the practices described here.
1. Who we are
CHAS is a hotel price comparison service. We redirect users to third-party booking sites (such as Booking.com, Expedia, Hotels.com, Agoda, Trip.com, and Hotwire) where the actual hotel reservations are made. We do not process bookings ourselves.
2. Information we collect
When you use the Site, we may collect:
- Search information: destination, check-in and check-out dates, number of guests and rooms.
- Device and usage data: IP address, browser type, device type, pages visited, referring URL, and timestamps.
- Advertising identifiers: click IDs such as fbclid and tracking cookies like _fbp and _fbc used for ad attribution.
- Cookies: see our Cookie Policy for details.
We do not require you to create an account, and we do not collect your name, email address, payment details, or passport information.
3. How we use information
- To operate and improve the comparison service.
- To measure the effectiveness of our marketing campaigns and send conversion data to advertising platforms (such as Meta) via server-side APIs.
- To detect and prevent fraud, abuse, and technical errors.
- To comply with legal obligations.
4. Sharing with third parties
We share limited information with:
- Booking partners (e.g. Kayak) when you submit a search, so they can display results.
- Advertising platforms (e.g. Meta) to measure conversions via their Conversions API.
- Analytics providers for aggregated usage reporting.
- Service providers who host our infrastructure (Railway, Vercel).
We do not sell your personal information.
5. International transfers
Your information may be processed in countries other than your own, including the United States and the European Union. We rely on recognized legal mechanisms (such as Standard Contractual Clauses) where required.
6. Data retention
We retain click and attribution records for up to 24 months for reporting, fraud prevention, and billing reconciliation. Aggregated and anonymized data may be retained longer.
7. Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. You can exercise these rights by contacting us at privacy@comparehotelandsave.com.
8. Children
Our Site is not directed to children under 16 and we do not knowingly collect information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised.
10. Contact
Questions? Reach us at privacy@comparehotelandsave.com.